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Terms of Use & Privacy Policy

Terms of Use

This website is provided by IMBERAL Real Estate for property search, owner mandates, buyer and tenant inquiries, and communication with our office.

Information, prices, availability, photos and property characteristics are provided for general information and may change without prior notice. Users should contact IMBERAL Real Estate to confirm property details before making decisions.

Personal data submitted through contact, inquiry, mandate and offer forms is used to respond to the request and, where necessary, to communicate with the real-estate management systems used by IMBERAL Real Estate.

By using this website, you agree not to copy, misuse, scrape, alter or redistribute website material without permission. All logos, photographs, texts and design elements belong to their respective owners.

For privacy, terms, or data requests, contact IMBERAL Real Estate at [email protected].

Privacy Policy

Last updated: 04/06/2026

This Privacy Policy applies to all processing of personal data carried out in the context of providing real-estate brokerage services, including communication, property recommendations, property mandates, scheduling of appointments and the preparation of related cooperation documents.

The protection of your personal data is important to us, and it is processed in accordance with the General Data Protection Regulation (EU) 2016/679, applicable Greek law and the decisions/guidelines of the competent authorities.

1. Data Controller

The controller of the personal data is:

  • Name: IMBERAL O.E.
  • Registered office: 29 Pavlou Fyssa, Keratsini
  • Contact email: [email protected]
  • Phone: +30 211 0019 901
  • VAT no. / Tax Office: 801993712 / KEFODE Attica

For any matter relating to the processing of your personal data, you can contact us using the above details.

2. What personal data we collect

Depending on how you contact us or use our services, we may collect the following data:

  • Contact details — Full name, phone, email, area of interest and any information you provide to us through a contact form, email, phone or message.
  • Property-interest details — Information about the property you are looking for or offering, such as area, property type, budget, purchase/lease purpose, time horizon, property features and preferences.
  • Details for a viewing order, mandate order or other brokerage cooperation — For the preparation, sending and signing of a viewing order, mandate order or other related brokerage cooperation document, we may collect details such as full name, father's name, ID card or passport number, VAT number, home address, postal code, email, phone and, where necessary, a copy or photograph of an identification document.
  • Communication and service data — Content of messages, requests, appointments, property recommendations, communication history and information necessary for the provision of our brokerage services.
  • Website technical data — Technical information may be collected, such as IP address, device type, browser, pages you visit and cookies, in accordance with our website's Cookies Policy.

3. For what purposes we use your data

We use your personal data for the following purposes:

  • To respond to communication and interest requests.
  • To suggest properties that match your needs and criteria.
  • To organise property viewings, appointments and communication with owners or interested parties.
  • To prepare, send and manage viewing orders, mandate orders, agreements and other necessary brokerage cooperation documents.
  • To register and manage properties entrusted to us for sale, lease or other commercial promotion.
  • To identify you in the context of providing brokerage services.
  • To keep a record of cooperations, recommendations and transactions.
  • To comply with our legal, tax or regulatory obligations.
  • To protect our legitimate rights and interests.
  • To improve our website and services.
  • To send updates or promotional material, only where there is relevant consent or another legal basis.

4. Legal basis for processing

The processing of your personal data is carried out, as the case may be, on the basis of:

  • a. The performance of a contract or the taking of steps prior to entering into a contract, when you provide us with details for a viewing order, mandate order, cooperation, appointment, purchase, sale, lease or letting of a property.
  • b. Compliance with a legal obligation, when the law requires the keeping of specific data or documents.
  • c. Our legitimate interest, for the proper organisation of our services, proof of recommendations, protection of our rights and the security of transactions.
  • d. Your consent, where required, such as for certain forms of marketing communication or for optional processing. According to the guidelines of the European Data Protection Board, consent must give the individual genuine choice and control; otherwise it does not constitute a valid legal basis.

5. To whom your data is transmitted

Your personal data may be transmitted, where necessary, to:

  • Associates of Imberal Real Estate who take part in serving you.
  • Owners or interested counterparties, only to the extent required to advance a specific case.
  • Notaries, lawyers, engineers, accountants or other professionals involved in a potential transaction.
  • Technology service providers, such as hosting, CRM, email, forms, electronic signatures or file storage.
  • Public authorities, judicial or supervisory authorities, where required by law.

We do not sell your personal data to third parties.

6. Data retention period

We retain your personal data only for as long as necessary for the purposes for which it was collected, unless longer retention is required or permitted by law.

By way of indication:

  • Simple communication data is retained for as long as needed to respond to and follow up on your request.
  • Data relating to a viewing order, cooperation, transaction or potential legal claim may be retained for as long as needed to prove the cooperation and protect legitimate rights.
  • Marketing data is retained until consent is withdrawn or you object to receiving relevant communications.
  • Any copies of identification documents are retained only for as long as strictly necessary for the purpose for which they were collected.

7. Data security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, leakage or destruction.

Access to the data is limited to persons who need to know it in order to provide our services and who are bound by confidentiality obligations.

8. Your rights

Under the GDPR, you have, as the case may be, the following rights:

  • The right to information and transparency.
  • The right of access to your data.
  • The right to rectification of inaccurate or incomplete data.
  • The right to erasure.
  • The right to restriction of processing.
  • The right to object to processing.
  • The right to data portability, where applicable.
  • The right to withdraw consent, where processing is based on consent.

The Data Protection Authority states that the GDPR enshrines rights such as information, access, rectification, erasure, restriction, portability and objection, while organisations must provide clear information in plain language.

To exercise your rights, you can contact us at: [email protected].

9. Right to lodge a complaint

If you believe that the processing of your personal data violates applicable law, you have the right to lodge a complaint with the Hellenic Data Protection Authority.

The Hellenic Data Protection Authority is the independent public authority that supervises the application of the GDPR, Law 4624/2019 and other regulations concerning the protection of personal data in Greece.

10. Cookies and tracking technologies

Our website may use cookies or similar technologies for its proper operation, traffic analysis and improving the user experience.

For more information about the cookies we use, their purposes and how to manage your preferences, you can see our website's Cookies Policy.

11. Links to third-party websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those websites. We recommend that you read the privacy policy of each third-party website you visit.

12. Changes to the Privacy Policy

This Privacy Policy may be amended or updated from time to time. Any change will be published on this page with reference to the date of the last update.

13. Contact

For questions about this Privacy Policy or the processing of your personal data, you can contact us:

  • Imberal Real Estate
  • Email: [email protected]
  • Phone: +30 211 0019 901
  • Address: 29 Pavlou Fyssa, Keratsini